When will my order be ready?
Your orders may be ready the same day you placed it or it may take up to 48 business hours to complete (we are closed on Saturdays and Sundays). Once your order is ready (to pick up or for delivery) you will receive an email informing you.
Do you offer home delivery?
Definitely! We now deliver to Aylmer, Luskville, Hull, Gatineau, Ottawa, Orleans, and Kanata (fees apply)! You do not choose the delivery date, an email is sent to you once your order is ready. Normally orders are ready the same day or up to 48 business hours depending on the order placed. A member of our team will call you to make sure someone is home to receive the order and we inform you of the delivery date and give you a time estimation.
1. How to reheat vacuum-packed bags and meals?
Vacuum bags: put in boiling water for 10-15 minutes (fresh or frozen). Close the heat, carefully remove the bag, cut the corner and pour into your plate.
Individual meals: insert in the microwave for 3-4 minutes (if frozen 5-6 minutes). Lift a small corner of the plastic. Containers can also go in the oven at 350 degrees F for 20-30 minutes (if frozen 45-55 minutes)
Family meals: (metal container with plastic lid) remove plastic lid, insert aluminum container in oven at 350-375 degrees F for 30 minutes (if frozen 45-60 minutes)